The Philippines challenges India's call centre dominance

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The Philippines challenges India's call centre dominance Employment in the business process outsourcing (BPO) industry in the Philippines hit an all-time high in August, following a decade of phenomenal growth that has seen revenues and employment expand ten-fold since 2004. The expansion of a number of companies will continue to drive growth in the BPO sector, after employment recently hit the ... Read more. Did you know you can get OBG’s Economic Updates on Facebook? Like us on Facebook now to get our news fed directly to your page – click here: www.facebook.com/OxfordBusinessGroup

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